Wednesday, December 20, 2006
Budget Hotel Travelodge investeert meer in website
Budget Hotel keten Travelodge gaat zijn website verder uitbouwen. Bijna 4 van de 5 boekingen worden online gedaan. Travelodge gebruikt een dynamisch prijs model, hoe eerder je boekt hoe goedkoper het is. Op dit moment wordt 80 procent van de kamers online geboekt, vergeleken met 17 procent in 2003. Consumenten zijn gewend om via internet de juiste deal te vinden, aldus de internet manager van Travelodge.
Hilton lanceert online kamer kiezen
Hilton zal als eerste bezoekers de mogelijkheid geven om zelf je kamer te kiezen op basis van een online floorplan. Op basis van foto's en gegevens kan een bezoeker zelf zijn kamer kiezen. Je kunt online inchecken en 24 uur voor aankomst kun je zien welke kamer je krijgt toegewezen en deze eventueel wijzigen.
Hilton launches online room selection by floorplan
December 20, 2006
Homewood Suites by Hilton is unveiling a “Suite Selection” program that will allow guests to view floorplans and room photos and choose where they’d like to stay. You’ll be able to check in online within 24 hours of arrival, see the exact room you’ve been assigned and change it if you want.
“We have not found anyone else (in the hotel industry) doing this,” Rebecca Wyatt, Homewood Suites senior vice president of brand management, tells me. She says extended-stay guests’ desire for “choice and control” prompted the program. Guests have definite ideas about “where they want to be,” she says; and it varies.
Suite Selection will launch in phases in 2007. At first, it’ll be available only to Hilton Diamond and Gold HHonors members and only at select Homewoods. But the plan is to have all hotels online by the end of 2007 and open up the view-a-floorplan-and-choose-a-room feature to anyone who completes a profile.
Hilton launches online room selection by floorplan
December 20, 2006
Homewood Suites by Hilton is unveiling a “Suite Selection” program that will allow guests to view floorplans and room photos and choose where they’d like to stay. You’ll be able to check in online within 24 hours of arrival, see the exact room you’ve been assigned and change it if you want.
“We have not found anyone else (in the hotel industry) doing this,” Rebecca Wyatt, Homewood Suites senior vice president of brand management, tells me. She says extended-stay guests’ desire for “choice and control” prompted the program. Guests have definite ideas about “where they want to be,” she says; and it varies.
Suite Selection will launch in phases in 2007. At first, it’ll be available only to Hilton Diamond and Gold HHonors members and only at select Homewoods. But the plan is to have all hotels online by the end of 2007 and open up the view-a-floorplan-and-choose-a-room feature to anyone who completes a profile.
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